SHIPPING AND RETURNS

SHIPPING DOMESTIC SHIPPING

Thailand: Free Shipping when ordering Frame and lenses Kerry express.
                You will be charge 50 THB when ordering only Frame .

* Thailand Delivered within 5 - 7 business days

INTERNATIONAL SHIPPING

International: Charges will be calculated and added to order cost (NO FREE SHIPPING FOR OVERSEAS) we use DHL and UPS Express .

*International Delivered within 7-14 days

RETURN AND REPLACEMENT

Return Policy

We at EYEANDSTYLE.COM guarantee the quality of our eyewear. If you are not happy with your glasses, simply contact us for a free exchange within 7 days of receiving your order.

EYEANDSTYLE has a 7-days try guarantee which allows customers to make exchange if not feeling happy with Style or Fit within 7 days of receiving the order

Our 1-year Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A one-time replacement pair will be only issued if there is a clear defect related to manufacturing default.

Notes:

- Product warranty does not cover damage caused by accidents, misusing, or improper care.

- Product warranty not included contact lenses.

- Exchange valid only for 1 time replacement .

- In case of exchange ,  please make sure to return the product in good condition as received.

CANCELLATION POLICY

No problem. Just email us or give us a call at +66 83 556 6946. Try to contact us within 2 hrs, since we process our orders very quickly. If you cancel before production and cutting the lenses you will be refunded 100% within 14 business days.

If cancel after production (lens cutting) cancellation will not be accepted, we will do our best to make you satisfied.

REPLACEMENT PROCEDURE

1.Send email to [email protected] or by contacting our Customer Service at +66 83 556 6946.

2. Send your glasses back to us and provide our Customer Service with the Delivery Confirmation Number and order number

3. Once we receive your Delivery Confirmation Number, we will prepare replacement according to your new requirement.

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